Support

Returns

We want you to feel confident when you purchase from Valuables.

If you're not satisfied with your purchase, you may return it within 30 days of delivery.

To be eligible for a return, the product must include all original components and be returned in good condition.

Refunds are issued after the returned item has been received and inspected.

Because your purchase includes access to digital content, any account associated with a refunded purchase will be deactivated when the refund is processed.

If your order arrives damaged, defective, or you receive the wrong item, please contact us at hello@ourvaluables.com. We'll work with you to make it right, which may include a replacement or refund.

Customers are responsible for return shipping costs unless the return is the result of our error or a damaged or defective product.

Original shipping charges are refunded only when the return is due to our error or a damaged or defective product.